Crimson Ridge Equipment Rentals – Data Privacy Policy

Effective Date: 5/25/25

At Crimson Ridge Equipment Rentals, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with us—whether online, by phone, or in person.

We may collect personal information such as your name, phone number, email address, mailing address, driver's license or ID number, and payment details. If you are renting on behalf of a business, we may also collect the business name and related contact information. In addition, we gather rental details including equipment type, rental duration, service records, and communication history. If you visit our website, we may collect technical data such as your IP address, browser type, device type, and browsing activity, typically through cookies or analytic tools.

Your information is used primarily to process equipment rentals, manage billing and payments, communicate regarding your orders or reservations, and maintain accurate rental and service records. It also helps us improve our customer service and overall business operations. Occasionally, we may use your contact information to send you updates, promotions, or service notifications. You can opt out of these communications at any time.

We do not sell your personal information. However, we may share limited data with trusted third-party service providers who assist with tasks such as payment processing, equipment delivery, or technical support. We may also disclose your information when required to do so by law, in connection with legal proceedings, or to prevent fraud or safety issues. All third-party partners are obligated to protect your data and maintain confidentiality.

To keep your data secure, we implement appropriate administrative, technical, and physical safeguards designed to protect against unauthorized access, disclosure, or misuse of your personal information.

As a customer, you have the right to access or update your personal information, request its deletion (subject to legal or contractual obligations), or opt out of promotional communications. To exercise these rights or for questions about your data, please contact us by email at [email protected] 

We retain customer and rental data only as long as necessary to fulfill business, legal, and compliance requirements. Once data is no longer needed, it is securely deleted or anonymized.

We may update this Privacy Policy from time to time. Any changes will be posted on our website or made available upon request. By continuing to use our services after changes are posted, you agree to the revised terms.

If you have any questions or concerns about this policy or how your data is handled, please reach out to us at [email protected]